My Experience
From operations to growth strategies, I help companies scale through the implementation of strategies that leverage data and digital technologies.
Digital transformation educator & advisor.
I joined the MBA program at the Wharton School of Business in 1999, just as the dot.com bubble starting expanding exponentially. I interned for a startup that raised and spent $80 million in funding in under 3 years. It was an exciting time, a reality check for the business world, and for me an excellent learning experience,
Great companies, built on solid foundations, don’t become obsolete overnight. They understand the need to evolve, to harness new technologies, defend against disruptive threats, and sometimes transform themselves into the disruptor.
I work with some of the most highly regarded university faculty in the discipline of digital technology and digital transformation. I help transfer knowledge from faculty research to business leaders through online courses in digital marketing, digital transformation, and disruptive technologies. I’m also developing my thoughts, opinions and ideas in these subject areas. I share these thoughts in my blog.
Please connect with me on LinkedIn or reach out directly via my contact page. I am available for consulting and speaking opportunities.
Work Experience
eLearning Consultant
CURRICULUM DESIGN/GROWTH STATEGIES
Working with university and edtech product teams to design business courses for the digital economy and working with marketing teams to implement cost-effective student acquisition strategies.
Present
Emeritus Institute of Management
Practice Leader – Digital
Manage all aspects of course delivery for the Digital Transformation Practice. Ensure excellence in e-learning via collaborations with MIT, Columbia, Wharton, Berkeley, Kellogg and more.
2017 – 2019
American University in Bulgaria
Faculty
Developed and taught courses in digital marketing & entrepreneurship.
2016-17
Consultant
Digital Growth Strategy
Led digital growth strategy initiatives for a variety of companies including VC funded startups, SMBs and large institutions. Clients included Comcast, Yodle.com (sold to web.com), Nanotronics, European Bank for Reconstruction and Development, Buysafe.com, and an award-winning project for the University of Delaware.
2005-15
IBEX Global
Extra Space
Vice President – Operations
Managed Apple’s largest outsourced technical support program in North America. I took a 3 site, 850 person operation and grew it to 5 sites and 2,000 employees in 3 years, raising annual recurring revenue from $25 million to $65 million in the process.
2012-2015
Education & Awards
The Wharton School at the
University of Pennsylvania
MBA
Concentrations in Entrepreneurship and Operations.
1999-01
The University of Delaware
BSc Economics
Cum laude honors. Minor in Management Information Systems.
1988-92
Council for Advancement & Support of Education (CASE)
Innovation in Education
Recognized for innovation in education marketing for University of Delaware’s Spanish-language student recruitment campaign.
2013